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BEWARE OF KJ MAGNETICS!!!

Posted: Tue May 23, 2017 9:01 am
by jeff vader
I have used this company MANY times in the past but seems they have taken a poopie.

Placed an order for 46.00 worth of magnets (including shipping) ..... they never showed.

Called to ask about order and was told I refused them and sent them back. NOT! Evidently policy is that a a whopping fee is to be charged for this.


So ...... I just lost 25.00 of the 46.00 and received nothing. I know some of the members use this web site so just wanted to let you all know .... proceed with them with caution or not at all.

I have "ring" on the front of my house and UPS never showed to make a delivery nor did I refuse it.


WOOOOOOOOOOOOOOOOOW!!!

Re: BEWARE OF KJ MAGNETICS!!!

Posted: Tue May 23, 2017 12:53 pm
by Reela
That sucks, Jeff.
Thanks for the heads up.

Re: BEWARE OF KJ MAGNETICS!!!

Posted: Tue May 23, 2017 3:47 pm
by Dewka
that sounds really strange!!!

Ive NEVER had UPS drop them, they have always been put in the mailbox by USPS, and like you I have used them for years because I havent found equivalent ring magnets for our hoses.

Re: BEWARE OF KJ MAGNETICS!!!

Posted: Sun May 28, 2017 8:23 am
by jeff vader
I know Dave, they were always spot on but this time used UPS. It was the way they handled the whole thing that set me off.

1. Couldn't tell me if I had even placed an order at first.
2. Finally found the order but said I needed to email customer support.
3. After waiting to hear back for nearly a week I was told I refused the "UPS" order.
4. Said they could "reship" for an additional $25.00.
5. No answer when I asked why is shipping $25.00 for way less than a pound.

Try APEX magnets. Free shipping as well if you are not in a hurry for them.
With APEX I got:

1. 4 more magnets than I had ordered from KJ
2. Larger with more holding power.

FOR LESS even after adding priority mail fees.

Re: BEWARE OF KJ MAGNETICS!!!

Posted: Mon May 29, 2017 11:45 am
by Dewka
Oh good god.
Really......man they stabbed themself in the foot!!
Ok APEX ill check that next.

That really sucks Jeffit sounds like they outsourced

Re: BEWARE OF KJ MAGNETICS!!!

Posted: Fri Jun 02, 2017 12:24 pm
by mwknuth
How did you pay? Might want to just dispute the charge.